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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Zach Kralic

January 28, 2026

5  out of  5
rating by Zach Kralic
"State Farm offers fair prices and great customer service. Clayton Howard is my agent and he’s super helpful. Clayton Howard made the process of switching over to State Farm a breeze! I would recommend State Farm to anyone looking for affordable insurance for all your needs!"
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Roxanne Lewis

January 23, 2026

5  out of  5
rating by Roxanne Lewis
"Always a great experience with Jake and his team!!!"
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Jeff Daniels

January 22, 2026

5  out of  5
rating by Jeff Daniels
"I had been with my prior insurance carrier for 20+ but became increasingly dissatisfied with the customer service so I did some research and read some reviews and gave Jake and his agency a call. I was impressed with Clayton’s knowledge, responsiveness and thoroughness with regards to my potential policy. His willingness and ability to work to get our homeowners premium lower by adjusting the policy regulations sold me on making the switch. Even though the cost of the homeowners policy was higher than our previous premium I elected to change companies anyway in large part because I felt Clayton and State Farm had our best interest in mind and were already treating us as valued customer not just a number or another policy. If your searching for a new insurance provider look no further than Jake and Clayton at State Farm in Monroe!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Alex Wheeler

January 20, 2026

5  out of  5
rating by Alex Wheeler
"Great agent!! Switched over with all of my insurance. Was extremely helpful!"
We responded:
"We are grateful for your 5-star review, Alex! Thanks for taking a moment to share your positive rating of State Farm Agent Jake Dillenburg’s Team here in Monroe. "
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Leah S

January 12, 2026

5  out of  5
rating by Leah S
"I have been with State Farm for years. Great friendly customer service. They always have time for questions or concerns. Love them for life!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. We look forward to continuing to provide you with great personal service! Thank you again Leah!"
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Amanda Steiner

December 22, 2025

5  out of  5
rating by Amanda Steiner
"Very pleased with the prompt and friendly service. I appreciated the ease of making the "I hit a deer" call. Unfortunately, my car was totaled out. But I am in a new vehicle within 3 weeks of date of loss. Working with Jake and Clayton, I definitely recommend! Thanks guys!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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April Holliday

August 29, 2025

5  out of  5
rating by April Holliday
"Jake is always checking rates and ensuring we are paying a fair price for our plans! We appreciate the extra work Jake and his team put in to review and adjust as needed. We also appreciate the hand signed birthday cards each year. They make us feel like valued customers. Highly recommend Jake and his team!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Cody Dillenburg

June 23, 2025

5  out of  5
rating by Cody Dillenburg
"Very helpful and great prices!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Amy Simplot

March 12, 2025

5  out of  5
rating by Amy Simplot
"Clayton Howard helped me with all my insurance needs. He made the insurance process quick ,easy and simple.Friendly, and very knowledgeable.I highly recommend them to anyone looking for an insurance. ‘"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ameen Taleb

February 12, 2025

5  out of  5
rating by Ameen Taleb
"I had the pleasure of working with Clayton Howard for more than a year. He made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first. Great service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Michael Lammersfeld

August 22, 2024

5  out of  5
rating by Michael Lammersfeld
"Jake helped me through the whole process and was very professional. Easy to work with and explained everything thoroughly. The process was fast and easy with Jake from State Farm."
We responded:
"Thank you so much for the awesome review! We are very glad that you had a great experience with our agency. Thank you for the review, Mike!"
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Paige Hoops

February 15, 2023

5  out of  5
rating by Paige Hoops
"Highly recommend working with Jake and his team!! He is very knowledgeable and was easily able to answer all my questions! It is such a welcoming office and you’re met with smiles, it instantly puts you at ease."
We responded:
"We are very happy that we can help you with your insurance needs. Thank you for the review, Paige! "
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Christine Bates

February 15, 2023

5  out of  5
rating by Christine Bates
"I would highly recommend anyone looking for insurance to contact Jake at State Farm in Monroe WI. Everyone there is so friendly and knowledgeable and they put you at ease immediately. The whole experience was easy and I felt comfortable as soon as I entered the building. Thank you Jake from State Farm!"
We responded:
"Thank you for the review Christine! We are thrilled that you chose to work with our agency for your insurance needs! "
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Brian Esterrich

February 14, 2023

5  out of  5
rating by Brian Esterrich
"Clayton was awesome to work with. Super personable and easy to work with."
We responded:
"Brian, thank you for the 5 star review. We appreciate you!"
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terminal560

January 31, 2023

5  out of  5
rating by terminal560
"I was a progressive customer for 18 years. Then when I needed them most, the experience left me searching for a more reputable company with a local representative. My experience with Jake Dillenburg State Farm is that they are honest, reasonable people within the local community. I wish that I had come here first."
We responded:
"What an amazing review! Thank you so much for the kind words!! "
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Chris Rehak

January 21, 2023

5  out of  5
rating by Chris Rehak
"Julie’s assistance in handling the insurance needs of my mother-in-law was superb. Informative, helpful, prompt and courteous. Helped make what by all rights should have been a mundane, if not mildly tasking endeavor, actually enjoyable. Top notch service."
We responded:
"Thanks for the awesome 5 star review, Chris! We appreciate you! "
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Riley Rossbach

January 18, 2023

5  out of  5
rating by Riley Rossbach
"Clayton’s Customer Service was absolutely incredible. After dealing with a headache of a car dealership the last thing I wanted to do was call to set up a new insurance. After comparing rates from multiple companies it was clear that State Farm was the way to go, to solidify that decision even further the customer service I received was out of this world. I made a lot of back and forth calls that day but was always greeted by a real person on the other line and they were always happy to help. Clayton acted as a great representative of Jake Dillenburg’s business and I look forward to being a part of the State Farm family. P.S. Sending a personalized thank you letter for gaining my business is a class act. If anyone I know is looking to change their insurance I know exactly where to send them"
We responded:
"Thank you for the amazing review, Riley! We are thrilled that you chose to work with Clayton and our insurance agency for your insurance needs! "
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Sara Tullis

October 22, 2022

5  out of  5
rating by Sara Tullis
"Love working with Julie! She is extremely knowledgeable and handles all tasks in a timely fashion!"
We responded:
"Thank you for the review and the kind words, Sara!"
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Pam Tourdot

October 22, 2022

5  out of  5
rating by Pam Tourdot
"Agent Jake Dillenburg has been extremely helpful. Jake is friendly and makes you feel like you have known him forever."
We responded:
"Thanks Pam! We love working with you. Thanks for choosing State Farm Insurance and our agency"
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Danette Williams

October 21, 2022

5  out of  5
rating by Danette Williams
"Julie is very knowledgeable, and super friendly! She's a great agent to work with!"
We responded:
"Danette , thank you for leaving us a review!"
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B Smith

October 21, 2022

5  out of  5
rating by B Smith
"What a great professional office!!! Thank you for all your help!"
We responded:
"Thank you for taking the time to leave us a review!!"
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Taylor Gill

October 21, 2022

5  out of  5
rating by Taylor Gill
"Julie did a wonderful job at helping me understand the importance of my insurance needs. Amazing customer service!"
We responded:
"Thank you Taylor for such a great review! We really appreciate it!"
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tammy everson

October 21, 2022

5  out of  5
rating by tammy everson
"GREAT OFFICE!! Julie is amazing & Jake is a great addition to State Farm."
We responded:
"Thanks for choosing our agency for insurance Tammy!"
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Robert Pasker

October 21, 2022

5  out of  5
rating by Robert Pasker
"Jake and Clayton were so helpful when I went in after my car accident. They answered every question I had with a smile. Would highly recommend State Farm in Monroe if you’re looking for a an agent that makes you feel like you’re their only client."
We responded:
"What an awesome review Robert! Thank you for trusting our agency with your business!"
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Summer Spasovski

October 21, 2022

5  out of  5
rating by Summer Spasovski
"Great office and great service! Julie is wonderful and so helpful! Could not recommend more!"
We responded:
"Summer, we are excited to take care of your insurance. Thanks for choosing State Farm!"